CUSTOMER SATISFACTION TIPS TO IMPROVE HOW YOU DO BUSINESS

CUSTOMER SATISFACTION TIPS TO IMPROVE HOW YOU DO BUSINESS

Some people use questionnaires to gauge what types of products and services people would like to see in the future. Other times, people ask questions to gather information about clients to better understand the goal of a project. In one of my last articles, I...

HOW TO WRITE CONTENT THAT GRABS ATTENTION ON A CLUTTERED INTERNET

There are billions of websites online today. To say there’s a lot of competition on the internet is an understatement. Here’s how you can write content that grabs attention when there are so many other distractions that can occupy your customer’s time:   Keep ‘Em...
4 UNUSUAL WAYS TO MAKE BUSINESS CONNECTIONS

4 UNUSUAL WAYS TO MAKE BUSINESS CONNECTIONS

The notion of networking and business connections is coming up a lot in my world lately. I admit that I have a knack for networking, so sometimes I forget other people find it difficult. Fortunately, the Universe seems to be reminding me of this because for the last...
These 6 Things Will Improve Your Retail Customer Experience

These 6 Things Will Improve Your Retail Customer Experience

If you’re looking for repeat business as a retail company, one of the areas you absolutely need to focus on is customer experience. How a customer feels — not only when she is in your store, but also when she interacts with your brand online or after the sale— will...